FAQ

General Product Information

What is cDecal?

cDecal is a line of self-adhesive wall decals that were created by and for people who like to change their mind. cDecal is a great alternative to wallpaper, paint or stencils. cDecal lets you be the artist and create your own wall art. Within minutes, you can transform the look of a living space.

I know all cDecal products are removable, but how long will the wall decals stay up?ÿ

Indoors, wall decals will last 2 to 3 years easily.Outdoors, cDecal graphics will last 1 to 3 years.

What is wall decals made from?

Our wall decals is made from an ultra-thin, self-adhesive matte vinyl film.

I would like to apply an original cDecal design to my car, can I do that?

Yes, you can but original cDecal will.

Application Tips: What To Do and What Not To Do

I got my wall decal. What do I do now?

Congratulations! First, read the instructions. Yes, wall decal is easy to apply but reading the instructions will save you time and potential errors.

Will decals work on all walls?

For the most part, yes. Smooth surfaces like drywall are best. If your wall is dirty, bumpy or wet, cDecal may not adhere properly. Wipe your walls down with a dry cloth to remove any dust or those cobwebs hanging out in the corner.

Will wall decal adhere to textured surfaces?

Smooth surfaces are best.

What other surfaces can wall decals be applied to?

Wall decals can be applied to other smooth surfaces such as ceilings, glass, sealed concrete floors, smooth metal, tile, plastic surfaces and finished wood furniture.

Is cDecal easy to remove?

Removal is easy. Peel up an edge with your fingernail and slowly peel the decal off the wall.

Will wall decals leave a residue when removed?

No, wall decals won't leave any goo on your wall when removed.

Online Orders

I just placed an order online? How long before I receive it?

Well, that depends. In most cases, cDecal is manufactured to order. It can take up to 1-2 business days (business days do not include weekends or holidays) to process an order and then orders are shipped via registered mail.

Do you take returns?

cDecal does not offer refunds or accept returns on any product or custom products or projects. We're happy to offer an exchange for any items that are not completely satisfactory. Exchanges are accepted within 14 days of the date of receipt. Packages must be returned in perfect, unopened condition. Please email us at inbox@cdecal.com for the address, do not send packages to the PO Box.

International Orders

Do you ship to overseas?

Yes, we ship to Everywhere via international registered mail.

Custom Orders & Prose Requests

How much is it to customize a package of original cDecal?

Custom prices start at $10.00, Please email us at inbox@cdecal.com or our EtsyShop for a quote.

Where can I see the range of colors available?

Click here to see our range of colors.

How do I place a custom order?

Please email us at inbox@cdecal.com or our EtsyShop.

Can I return a custom order?

Custom orders are final and may not be exchanged.

Wholesale Information

I would like to carry cDecal in my store?

Great! Send an email to inbox@cdecal.com and tell us about you and your store, such as where you are located, if you sell online, and what other product lines you carry. This information will help get the conversation started.